BY PURCHASING COINS, MINTING LICENSE KEYS, OR DOWNLOADING ANY SOFTWARE FROM VEILX, YOU ACKNOWLEDGE AND EXPRESSLY AGREE TO THIS STRICT REFUND POLICY.

01.Immediate Consumption upon Key Generation

VeilX products are digital licenses. Due to the immediate delivery of digital goods, **all purchases are final and strictly non-refundable**. Upon generating a license key, downloading our loader, or redeeming coins for product access, you acknowledge that your digital license has been **fully consumed and activated**. Once a license has been revealed or loaded, you lose any right of withdrawal, and no refunds or coin reversals will be processed under any circumstances.

02.Exclusions of Product Downtime & Detections

Given the volatile nature of game security and system updates, we make no guarantees regarding continuous uptime or detection-free status. No refunds, exchanges, or compensation will be issued if:

A product is marked as "Updating", "Offline", or "Maintenance" due to a patch.

A product becomes "Detected" by anti-cheat systems.

Your game account is banned, suspended, or flagged.

Your local machine is hardware banned (HWID Banned) by anti-cheats.

You experience compatibility issues with your OS version, drivers, or third-party software.

03.Coin Purchases & Top-Ups

VeilX coins are a virtual currency utilized solely to exchange for active software plans within our portal. Once Stripe payments are processed and coins are deposited to your account balance, they carry no monetary value, cannot be withdrawn, and cannot be refunded.

04.Zero Tolerance Chargeback Policy

WARNING: CHARGEBACK ABUSE

If you initiate a payment dispute, friendly fraud claim, or credit card chargeback via Stripe, Stripe's financial processors, or your card issuer, you will be flagged immediately. Your VeilX account will be permanently banned, all active keys will be immediately revoked/deleted, your machine HWID and Discord details will be blacklisted across all affiliated networks, and we reserve the right to report your details to digital fraud registries.